EMPLOYABILITY SKILLS 1st YEAR MCQ

481 Simple selling techniques every sales person should know and practice are       .
A. Customer
B. Cross selling
C. Lying
D. Buying

482 FAB means
A. Features, Advantages, Benefits
B. Features, Advices, Benefits
C. Five, Advertisements, Boards
D. Festival, Adventure, Behalf

483 Swati needs to sell a laptop. She can use the
technique to sell it.”
A. FAB
B. TAB
C. Python
D. Coral draw

484 Smitha needs to sell a mobile phone. She is writing down the advantages and benefit of the different phones. She is writing         .
A. Benefits
B. Service
C. FAB statement
D. None

485 Customers sharing their experience and opinion about a product is called           .
A. Customer Support
B. Customer feedback
C. Customer
D. Customer ID

486 Closing sales technique is an essential skill for a……….”
A. Sales person
B. Child
C. Manager
D. Clerk

487 Now or never close, summary close and question close are 3 important           .
A. Opening techniques
B. Sales techniques
C. Closing Techniques
D. Discount

488 A hotel asked its customer’s to fill customer satisfaction survey. What are they trying to do?
A. Sell more hotels
B. Take customer feedback
C. Advertisement
D. Promotion

489 Sales person tells the customer “the offer exists today only”. This sales technique is called
A. Now or never closes
B. Close down
C. Question closes
D. Lock down

490 What is a bad practice in a workplace?
A. Open and honest communication
B. Opportunity to grow in the company
C. Good work-life balance
D. No trust between co- workers

491 Good, professional relationship with co-workers can give the feeling of
A. Job satisfaction
B. Fear
C. Confusion
D. Negative energy

492 A good way to save the resources in our planet is
A. Use of less electricity
B. Create less pollution
C. Less use of plastic
D. All of them

493 Ganesh greets his co-workers every day. He is trying to maintain              at work.
A. Skills
B. Good relationships
C. Anger
D. Power

494 Kim has a habit of switching off her desktop and PC when not in use. This helps to                energy at the workplace.
A. Spend
B. Waste
C. Conserve (Save)
D. Practice

495          is the process of taking steps to look neat and presentable.
A. Grooming
B. Brooming
C. Caring
D. Uniform

496 Personal hygiene means keeping body parts clean and           .
A. Working
B. Healthy
C. Ugly
D. Dirty

497 During an industrial visit or an interview we have to dress         .
A. Formally
B. Dirty
C. Ugly
D. Brightly

498 If we do not have good personal hygiene (cleanliness), what happens?
A. We look beautiful
B. We feel angry
C. We can get sick easily
D. We feel stress

499 Shreyas is going for an interview. He has picked a shirt from the cupboard. He must                before wearing it.
A. Soak
B. Color
C. Pick
D. Iron

500              can be a physical, mental, or emotional reaction, that makes us feel worried.
A. Stress
B. Food
C. Job
D. Action