EMPLOYABILITY SKILL Module 1 : Basic Career Skills

Question 1 of 25

What is formal communication?

Casual chatting on social media

Talking with friends and family

Official communication following a set of rules

All written communication

Question 1 of 25

Question 2 of 25

What is “informal communication”?

All verbal communication

Official communication following a set of rules

Casual conversations outside of official work arrangements

Talking at official meetings

Question 2 of 25

Question 3 of 25

Christy is working at her desk. Which of the following behaviors is inappropriate in the workplace?

Maintain a clean workspace

Continuously check her phone and respond to messages

Speak in a polite and clear manner

Focus on tasks and avoid distractions from phone

Question 3 of 25

Question 4 of 25

Which of the following is considered appropriate workplace behavior?

Maintaining a clean workspace

Interrupting others during meetings

Being late to work regularly

Talking loudly on the phone

Question 4 of 25

Question 5 of 25

Ravi is working on a project with two other teammates. Which of these make him a good team player?

Not listening to his teammates' ideas and opinions

Sharing ideas to help the team work faster

Thinking he can never make a mistake

Getting angry when others don’t listen

Question 5 of 25

Question 6 of 25

During a lunch break, Arjun overhears his coworkers gossiping about another coworker. What should Arjun do?

Join the conversation and share his own opinion about the coworker

Tell his coworkers that gossiping is inappropriate workplace behaviour

Ignore them and have your meal

Tell another coworker about the gossip

Question 6 of 25

Question 7 of 25

Which of the following is NOT needed for teamwork?

Conflict and argument

Healthy communication

Trust

Division of work

Question 7 of 25

Question 8 of 25

Which of the following are some informal situations within the workplace?

Waiting or walking in the lobby/hallways

All of these

Drinking water near the water cooler

Having a meal in the canteen/cafeteria

Question 8 of 25

Question 9 of 25

What is an example of formal written communication?

Texting a friend

Posting on social media platforms

Writing an email to your manager

Sending a WhatsApp message

Question 9 of 25

Question 10 of 25

10.

Which of the following are included in a resume?

Childhood memories, dreams, and aspirations

Hobbies, favorite foods, and personal interests

Contact information, educational details, skills and work experience

Daily routine, favorite movies, and vacation plans

Question 10 of 25

Question 11 of 25

11.

Which of the following statements shows good teamwork?

Keeping all ideas to yourself

Ignoring others’ ideas and opinions

Criticizing teammates’ efforts

Working together towards a common goal

Question 11 of 25

Question 12 of 25

12.

You have started a new job at a company. During lunch break, you notice some coworkers chatting. How would you start an informal conversation with them?

Ignore them and have your meal

Ask about their salary

Introduce yourself formally and inquire about their roles in the company

Ask about the TV shows/sports they like to watch/books they like to read or their weekend plans

Question 12 of 25

Question 13 of 25

13.

What are some advantages of informal communication at the workplace?

Helps people work together better

Makes people talk less

Creates a strict environment at work

Makes things more official at work

Question 13 of 25

Question 14 of 25

14.

Raghav is applying for a job at a marketing firm. What will make his cover letter easy to read?

Long descriptions

Increasing the font size

Dividing the text into shorter paragraphs

All of these

Question 14 of 25

Question 15 of 25

15.

During a group project, one of your teammates is struggling to complete their assigned task. What should you do?

Complain to the teacher about their lack of contribution

Criticize them for not being efficient

Ignore their struggle and focus on your own tasks

Offer to help and support them to complete their task

Question 15 of 25

Question 16 of 25

16.

You are at work, and a coworker asks for your support/help with a task. How would you respond informally?

"Sure, I can help. What do you need?"

"I can help, but seriously, you don’t even know this much? What’s the problem?"

"I am too busy right now. Ask someone else."

"Could you please submit a formal request via email?"

Question 16 of 25

Question 17 of 25

17.

What is workplace etiquette?

Everyday manners outside of work

Casual behavior with colleagues

Proper behavior in the workplace based on respect and professionalism

None of these

Question 17 of 25

Question 18 of 25

18.

During a job interview, if you couldn’t hear or understand a question, what would you say?

"Sorry! I didn’t understand. Could you please repeat the question?"

"I am lost. Can you say it again?"

"Hey, can you repeat that? I wasn’t paying attention."

"Speak clearly and repeat the question."

Question 18 of 25

Question 19 of 25

19.

Which of the following is a formal introduction in a job interview?

"Hi, I’m Parmeet. Thanks for having me!"

"Yo, I’m Parmeet. Let’s get started!"

"Good morning/afternoon. I am Parmeet and I want to thank you for considering me for this role."

"Hey there! I’m Parmeet, nice to meet you!"

Question 19 of 25

Question 20 of 25

20.

To apply for a job, what is the next step after making an impactful resume?

Writing an impressive cover letter

Applying for the job

Sending the resume to the employer

Preparing for interview

Question 20 of 25

Question 21 of 25

21.

Pooja is applying for a Motor Mechanics position in an automobile company. What should she include in her cover letter?

Her hobbies - cooking, gardening

Salary expectations

Reasons why she is suitable for the role

Education details

Question 21 of 25

Question 22 of 25

22.

Which of the following actions by Aisha during the team meeting show appropriate workplace etiquette?

Interrupt the speaker to share her thoughts

Listen to the gossip

Put her phone on silent mode and actively participate in the discussion

Tap repeatedly on the desk

Question 22 of 25

Question 23 of 25

23.

During a job interview, Ramesh is asked to describe his top three strengths. Which of the following responses shows good formal communication?

"My top three skills are problem-solving, teamwork, and attention to detail."

"Uh, I guess I can do a little bit of everything."

"I’m pretty good at a lot of things."

"I don’t know, I never really thought about it."

Question 23 of 25

Question 24 of 25

24.

Pranav is working on his resume. While reviewing his resume, what should Pranav keep in mind?

Ensure that the information provided is correct

Check for spelling and grammar mistakes

All of these

Highlight skills and qualifications that match the job

Question 24 of 25

Question 25 of 25

25.

Your team has completed a challenging project successfully. How should you celebrate the success?

Say you did everything and don’t praise others.

Don’t celebrate and start the next job.

Blame the group for any errors.

Thank everyone in your group for helping.

Question 25 of 25

IMPORTANT