Module Name : Communication Skills

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EMPLOYABILITY SKILLS QUESTION BANK 2022-2023  Module Name : Communication Skills

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Question 1 of 50

1. Kishore's manager gave him positive and negative feedback. Kishore is feeling confused. What should he do next?

Question 1 of 50

Question 2 of 50

2. Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project properly. Which is a good way to resolve such conflicts in the workplace?

Question 2 of 50

Question 3 of 50

3. Tom received a letter, but it did not have any details of who sent it. The letter was missing the ____________ address.

Question 3 of 50

Question 4 of 50

4. Raj and Tej talk to each other only on the phone. What type of communication is this?

Question 4 of 50

Question 5 of 50

5. Conflict in workplace affects ____.

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Question 6 of 50

6. "Reg" in the letter means ___.

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Question 7 of 50

7. Seetha is speaking to her customers to understand how to improve her business. What type of communication is this?

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Question 8 of 50

8. Distance between yourself and the other person is called ________.

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Question 9 of 50

9. A formal letter can be used for __________ purposes.

Question 9 of 50

Question 10 of 50

10. Ram, Vinay and Sandeep are working as a team to finish the geography project. Vinay is sharing his thoughts. What are Vinay and Sandeep supposed to do?

Question 10 of 50

Question 11 of 50

11. Organizations communicate mainly through _____.

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Question 12 of 50

12. Conflict usually creates _______.

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Question 13 of 50

13. Clear communication leads to _____.

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Question 14 of 50

14. Formal communication is used at ____.

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Question 15 of 50

15. The way we sit, our facial expression and body language show __________ communication.

Question 15 of 50

Question 16 of 50

16. Which is not a type of non-verbal communication?

Question 16 of 50

Question 17 of 50

17. What can make it difficult to communicate in the workplace?

Question 17 of 50

Question 18 of 50

18. Cherry is going for an interview. What should she not do?

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Question 19 of 50

19. Exchange of ideas happen through ______.

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Question 20 of 50

20. Verbal communication is the use of _____.

Question 20 of 50

Question 21 of 50

21. Vinod met his new manager at his workplace. He had to ______ himself first.

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Question 22 of 50

22. Which is not a type of communication?

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Question 23 of 50

23. Which among these is a type of communication?

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Question 24 of 50

24. You are scared to communicate with others. What are some ways to solve this problem?

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Question 25 of 50

25. At workplace, communication must follow the ______.

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Question 26 of 50

26. You can speak to your friend________.

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Question 27 of 50

27. We start communicating when we are ____________.

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Question 28 of 50

28. Sharing will help everyone feel involved and _____.

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Question 29 of 50

29. Tina and Lyra's team are working together to finish the school painting project. What should both the teams do to finish the project?

Question 29 of 50

Question 30 of 50

30. Negative comments made about our action or performance is called _____.

Question 30 of 50

Question 31 of 50

31. Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this?

Question 31 of 50

Question 32 of 50

32. Forms of verbal communication are ___.

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Question 33 of 50

33. We can share our thoughts, ideas and feelings through ____.

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Question 34 of 50

34. Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain ____.

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Question 35 of 50

35. Effective communication needs to be -

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Question 36 of 50

36. The concept of ____ best describes importance of teamwork.

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Question 37 of 50

37. Nitya wanted to discuss an issue with her teammates. What type of communication is it?

Question 37 of 50

Question 38 of 50

38. You are unable to share your message properly in an email. Which skill should you improve?

Question 38 of 50

Question 39 of 50

39. In a meeting, Surya speaks in Hindi. Some of his team members understand both English & Hindi, while others only know English. What should Surya do?

Question 39 of 50

Question 40 of 50

40. If a person receives harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

Question 40 of 50

Question 41 of 50

41. During criticism we must remain ______ and _____ to the person.

Question 41 of 50

Question 42 of 50

42. How should you respond to constructive feedback from someone?

Question 42 of 50

Question 43 of 50

43. James had to meet his team members Suraj, Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of _________.

Question 43 of 50

Question 44 of 50

44. Which communication method should be used to share confidential information and documents in the workplace?

Question 44 of 50

Question 45 of 50

45. Letter is a form of _________ communication.

Question 45 of 50

Question 46 of 50

46. Sam wanted to apply for a job. He thought of writing a cover letter to the company. But his friend suggested to attach _______ with the cover letter.

Question 46 of 50

Question 47 of 50

47. Priya received constructive (helpful) criticism from her manager about her latest project. What should she do?

Question 47 of 50

Question 48 of 50

48. Argument or disagreement between two groups of people is called _________.

Question 48 of 50

Question 49 of 50

49. When talking to our co-workers, we should not stand or sit _________ to them.

Question 49 of 50

Question 50 of 50

50. Rita talks to her customers. But she is unable to understand what they say. What should she do?

Question 50 of 50


 

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