301 . When something good happens to us, we feel————–
A. ) irritated
B.) angry
C.) negative emotions like anger
D.) positive emotions like happiness

302 . What is the process of formally introducing oneself called————–
A. ) self introduction
B.) interviewing
C.) decision
D.) seeking

303 . A quick summary of yourself is called an…………
A. ) angry tone
B.) easy speech
C.) elevator pitch
D.) emotional talk

304 . The most frequently asked question in an interview is…….
A. ) your feedback
B.) tell me about yourself
C.) where do you live
D.) your family background

305 . Things one must not follow while attending an interview————–
A. ) being confident
B.) giving a firm handshake
C.) greet and thank formally
D.) laugh loudly

306 . Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called————–
A. ) networking
B.) online profile or digital footprint
C.) internet
D.) social media

307 . Identify the professional networking platform from the given options————–
A. ) Facebook
B.) snapchat
C.) LinkedIn
D.) Whatsapp

308 . When a person is given information about how he/she is doing in an effort to reach a goal, it is called————–
A. ) clarification
B.) feedback
C.) argument
D.) . frightening

309 . Feedback is important because————–
A. ) it is given for improvement
B.) it is given for discouraging
C.) it is negative
D.) it is disappointing

310 . When others observe you and share what they feel about your performance, they————–
A. ) want to make you feel bad
B.) don’t like you
C.) are your enemies
D.) are giving you feedback or improvement

311 . To improve your listening skills and become a better communicator you need to….
A. ) start listening actively
B.) ignore listening
C.) be indifferent
D.) listen partially

312 . An employee gets feedback from supervisors, HR and other colleagues to…
A. ) feel bad
B.) improve
C.) be insulted
D.) feel uncomfortable

313 . Negative feedback is usually given….
A. ) discouragingly
B.) to hurt the receiver
C.) constructively
D.) neutral

314 . Communication that involves exchanging of information without use of words is called
A. ) oral communication
B.) written communication
C.) verbal communication
D.) non-verbal communication

315 . Which one is a good communication?
A. ) message is clear and direct
B.) message is ambiguous
C.) sender attacks receiver
D.) receiver doesn’t understand

316 . In face to face communication, “wors” account for……
A. ) 1
B.) 55%
C.) 0.38
D.) 0.07

317 . How can we decide somebody’s personality? With his…
A. ) colour
B.) religion
C.) behaviour
D.) height

318 . Listening of songs to derive pleasure only comes under
A. ) critical listening
B.) therapeutic listening
C.) appreciative listening
D.) comprehensive listening

319 . Which one is considered to be a poor communication?
A. ) message is ambiguous
B.) message is clear and direct
C.) receiver is open to listen
D.) sender is positive towards receiver

320 . Official conversations are part of…..
A. ) informal communication
B.) formal communication
C.) resumes
D.) friendship